Notifications

4 unread alerts

Monday, 27 April

5
Payment Failure27 Apr

Payment Failed — Enterprise Plan

Charge of ₹49,999 for Acme Corp failed. Card ending in 4242 was declined by the issuing bank.

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Payment Failure27 Apr

Payment Failed — Business Plan

Charge of ₹12,999 for TechStart Pvt Ltd failed due to insufficient funds.

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Subscription27 Apr

Subscription Upgraded

GlobalTech Solutions upgraded from Business to Enterprise plan. Effective immediately.

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Ticket Update27 Apr

Support Ticket Resolved

Ticket #TKT-2847 "Video call audio lag during large meetings" has been marked as resolved.

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Billing Event27 Apr

Invoice Payment Received

Payment of ₹8,499 received for Starter Plan renewal from Innovate Labs. Invoice #INV-20260427-001.

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Sunday, 26 April

5
Subscription26 Apr

Subscription Downgraded

Nexus Media downgraded from Enterprise to Business plan. Change takes effect at end of billing cycle on May 1, 2026.

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Ticket Update26 Apr

New High-Priority Ticket

Ticket #TKT-2851 "Unable to access admin panel after password reset" opened with Critical priority.

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Billing Event26 Apr

Subscription Trial Expiring Soon

Bright Future Inc. trial period ends in 3 days (April 30, 2026). No payment method on file.

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Payment Failure26 Apr

Webhook Delivery Failed

Stripe webhook event `invoice.payment_failed` could not be delivered to endpoint. 3 retries exhausted.

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Billing Event26 Apr

Refund Processed

Refund of ₹12,999 issued to DataSync Corp for Business Plan. Funds will appear in 5–7 business days.

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Saturday, 25 April

2
Subscription25 Apr

New Enterprise Subscription

Quantum Dynamics signed up for Enterprise Annual plan. Total contract value: ₹5,99,988.

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Ticket Update25 Apr

Ticket Closed by Customer

Ticket #TKT-2839 "TrueVoice AI not detecting language" closed by customer. Issue resolved.

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